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Hours of Operation
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Monday to Thursday: 4:00 pm – 11:00 pm
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Friday: 4:00 pm – 1:00 am
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Saturday: 10:00 am – 1:00 am
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Sunday: 10:00 am – 10:00 pm
Set-up may begin as early as needed.​
Payment Schedule
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The date-hold deposit is due at the time of booking.
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The security deposit and the remaining venue rental and catering fees are due 120 days prior to your event.
Setup and Access
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For weekend events, access to the venue begins at 10 am on the day of the event (earlier access is available for an additional fee).
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Weekday access times may differ.
Decorating Guidelines
Your creativity is welcomed! However, please follow these guidelines:
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You may drape or hang decorations from rafters and architectural features, but do not hang anything from electrical equipment, conduits, pipes, or air ducts.
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Adhesives and nails are not permitted on walls. Damage may affect your security deposit.
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Tea lights should always be enclosed in glass. All other candles require prior approval from management.
Securing Your Event Date
To reserve your desired date, a non-refundable deposit is required. This deposit amounts to 50% of the tent rental fee.
Payment Methods
Payments can be made by Affirm, AfterPay, Klarna, Cash, Zelle, or Credit Card (VISA, MasterCard, AMEX, Discover). Credit card transactions will include a 4% processing fee.
Catering and Alcohol Policy
EliTon Catering provides in-house catering packages for a seamless experience. Outside food may be permitted with managements approval. You may bring in your own dessert. Outside alcohol is prohibited; a full-service cash bar with cocktails, wine, beer, and mocktails is available on-site.
Event Duration and Curfew
Events may last up to eight hours, not counting setup time. All music must end by 12 am and the venue must be cleaned and vacated by closing time. Shorter events are allowed.
End-of-Event Responsibilities
At the conclusion of your event, you must remove all personal items and decorations you wish to keep. Tables must be cleared, and all trash should be taken off-site. Failure to remove trash may result in extra charges or the loss of your deposit.
Cancellation Policy
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If your event is cancelled within 120 days of the scheduled date, no refunds are available.
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Cancellations made 120 days or more in advance, when payment has been made in full, are eligible for a 50% refund of the rental amount (minus any discounts applied).
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Expenses incurred for rentals or purchases may not be refunded, either partially or in full, if costs have already been incurred.
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All refunds for credit card payments will be processed minus a 4% handling fee.
Cleaning and Teardown
All decorations and equipment brought in by you must be removed immediately after the event unless other arrangements have been made with venue management.
Parking
The venue is located on the 13-acre Wallace Ranch. Professional staff managed parking, is required and available for an extra fee.
Event Security
A mandatory security guard will be provided for every 40 guests, for an additional fee.
Event Partners
Bims Affairs (make-up artistry) can be contacted at @bimsaffairs or
214-283-9459.
Velvet Cash Bar can be contacted at velvetglassbar@gmail.com
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